returns & refunds policy

the conversation peace merchandise shop

we’re so grateful you’re here and appreciate your support of the conversation peace. since our products are made to order through a third-party provider (printful), returns and refunds are handled a little differently than traditional retail.

return window

our return policy lasts 30 days from the date of delivery. if 30 days have passed, we unfortunately can’t offer a full refund or exchange.

what’s eligible for return

items may be eligible for return or replacement only if:

• they arrive damaged or with a manufacturing error

• they are unused, in original condition, and in original packaging

to start a return request, please email: info@theconversationpeace.co with your order number and photos of the item.

non-returnable items

because our products are custom printed on demand, we do not accept returns for:

• wrong size ordered (please double-check sizing before ordering)

• buyer’s remorse or change of mind

• items marked as final sale or discounted

• digital products or gift cards

manufacturing or shipping issues

if your item arrives damaged or there is a misprint, we’ll make it right. just reach out within 30 days of receiving your item and include:

• a photo of the issue

• your order number

• a description of the problem

shipping issues such as delays or delivery problems are handled by printful, but we’re happy to help coordinate. email us at info@theconversationpeace.co with any concerns.

refunds

if your return is approved, a refund will be issued to your original payment method. please allow time for your bank or credit card company to process it.

gifts

if the item was marked as a gift at checkout and shipped directly to you, you’ll receive store credit in the form of a gift card.

questions?

for all return, refund, or shipping inquiries, contact us at:
info@theconversationpeace.co