Return & Refund Policy
Last Updated: March 14, 2026
Thank you for supporting St. Louis Girl. We take pride in the quality of our products and want you to feel confident in your purchase.
All Sales Final
Due to the nature of jewelry and hygiene considerations, all sales are final. We do not accept returns or exchanges once an order has been processed and shipped.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
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Your order number
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Photos of the damaged item
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Photos of the packaging (if applicable)
Once reviewed, we will work with you to provide a replacement or appropriate resolution.
Incorrect Orders
If you receive the wrong item, please contact us within 7 days of receiving your order so we can correct the issue.
Lost or Stolen Packages
Once a package has been shipped and tracking has been provided, St. Louis Girl is not responsible for lost or stolen packages.
If your package appears lost in transit, please contact USPS using your tracking number for assistance.
Order Changes or Cancellations
Because orders are processed quickly, we cannot guarantee that changes or cancellations can be made after an order has been placed.
If you need assistance with an order, please contact us as soon as possible.
Contact Us
If you have any questions regarding your order, please reach out:
Email: info@stlouisgirl.co
Business Name: St. Louis Girl
